Terms and Conditions (Notice to the Customers /Buyer/ User)

These Terms and Conditions of Use (the "Terms of Use") apply to www.srisathyasaipublications.org, and all associated sites linked to it, its subsidiaries and affiliates. The Site is the property of Sri Sathya Sai Sadhana Trust-Publications Division and its licensors.

Sri Sathya Sai Sadhana Trust-Publications Division reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.


  • Sanathana Sarathi is a Monthly Magazine. 12 issues  will be sent  in  a  year long  Subscription.
  • Please allow 2/3 weeks   to receive  your  first copy  of the magazine.
  • Subscription Offer is valid In India  and overseas countries  as per  prevailing  rates. Rates  are mentioned  on the  website.  US  dollar  rates  may  deviate a little depending  on exchange rate fluctuation.
  • SRI SATHYA SAI SADHANA TRUST – Publications Division does not entertain cancellation of subscription after commencement of the same. No requests for refund will be entertained.
  • Copies will be sent by post/courier. Although it would be our endeavor to ensure timely delivery of your copies, Trust is not responsible for postal/courier delays. Pl communicate  to  us  non receipts of  magazine if  not  received even after  30 days  of  dispatch  date.
  • For the  transaction    entered   as  a ‘New’ Subscription,  Subscriber  will be enrolled as  ‘New’  and  the Subscription  will  be  entered in our  database for the  language ,  period and  number of  years  entered  by the user.
  • In  case of  renewal,  User  should  enter  the  Subscription number  properly and check for the  validity first  before  proceeding for the  payment. There  is an in-built mechanism  on the  subscription entry form  which  confirms  the  name  and country   of the  Subscriber to  hint to the  user for  the correctness of the  Subscription number entered. It is then up to the user whether to proceed ahead with the payment or not.
  • If user  is not sure  of the  subscription number  he/she may send request  for receiving the  Subscription number after  furnishing  details  of the  name and address.
  • Subscription amount  for  users  outside  India may deviate a  little  from  standard  rates  depending  on the Exchange rate fluctuations.
    Clicking the acceptance of Terms and conditions (T & C) button , User   accepts  above   terms  and conditions   plus  other  Terms and Conditions mentioned below.


Payment Gateway

  • You agree, understand and confirm that the credit card details provided by you for availing of services our site will be correct and accurate and you shall not use the credit/debit card which is not lawfully owned by you.
  • In a credit card transaction, you must use your own credit card. SSSST-PD will not be liable for any credit card fraud. The entire liability as a result of use of a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.
  • We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
  • User further agrees and undertakes responsibility to provide the correct and valid credit/debit card details on the site.
  • Further the said information will be not be utilized and shared by SSSST-PD with any of the third parties unless required by Payment Gateway service providers or if it is required by law, regulation or court order.

SRI SATHYA SAI SADHANA TRUST-PUBLICATIONS DIVISION, Prashanthi Nilayam, Puttaparthy -Andhra Pradesh , 515134 ( Hereinafter called as SSSST-PD) reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.


"Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexure, Privacy Policy, and will include the references to this Agreement as amended, renovated, supplemented, varied or replaced from time to time." "Our site" / "Website" means the online shopping site www.srisathyasaipublications.org owned and operated by SSSST-PD, which provides a venue to the users to buy the products listed on www.saireflections.org "Customer" / "Buyer" /user shall mean the person or any legal entity who accepts the offer made by SSSST-PD by placing an order for and/or purchases of any products offered by SSSST-PD on www.saireflections.org [The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian if he/ she is between 13 and 18.

Products and Services and delivery:
  • SSSST-PD is committed to Product quality and Prompt delivery. SSSST-PD shall either deliver or make the product available for download as described on the website . Delivery / availability of products / items will be of the same quantity and same qualities as are specified on our website. Such products shall correspond with the description of the items listed on the site.
  • In case of Product damaged in transit or if the packaging is tampered with or damaged before delivery, please refuse to accept the package. Call our customer care at +91-8555-287375 between 0930 1800 IST time or email us photosadmin@saireflections.org mentioning your Order ID. We will look into the matter and ensure that a replacement delivery is rushed to you at the earliest.
  • After receiving the delivery and opening the package , In case of wrong product or damage product /s , please inform us via above mentioned email / phone so that we shall look in to the matter and resolve the issue in a most amicable way.
  • SSSST-PD may make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time, without notice. The materials on the Site with information related to products and services may be out of date, and SSSST-PD makes no commitment to update the materials related information on the Site with respect to such products and services.
Buyer obligation other than payments done while placing the order
  • The address at which delivery of the product ordered by buyer are to be made should be correct , proper and complete in all respects. After the completion of transaction SSSST-PD shall arrange for the delivery of the product to the buyer at the shipping address provided by the Buyer.
  • In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information entered by buyer) any extra cost incurred by SSSST-PD for redelivery shall be claimed from Buyer. SSSST-PD reserves right to re deliver the ordered items on receipt of required additional amount from the customer in such cases.
  • Any / all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway.
  • Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by terms the conditions of sale mentioned here and in the item's description.
  • Photos and other products offered by us are sacred and should be treated as Divine Gift or Prasadam. The User agrees to use the products and services provided by SSSST-PD for personal and lawful purposes and for societal well being only.
  • Any additional Costs /expenses over and above the payments done at the time of placing the order like import / octroi / customs duties and any other levies will be borne by the user and user will make own arrangements to take delivery in case the parcel is held up with concerned authorities for want of such charges / levies or any other non monetary reasons. SSSST-PDs role will be only to furnish the details of the Shipper and clarifications information furnished by such shipper if any regarding the cause for the delay and hold up of the consignment.
  • In case of return of entire or part of the consignment buy Customs or by other such authorities .
  • In case of return of items by customs or other authorities or duties . other charges claimed by them will be informed to the buyer by email / Post and buyer will make his/her arrangements to clear up such goods held and take the delivery.
Cancellation of Orders:

Buyer cannot cancel an order once placed on the website. SSSST-PD in some exceptional cases like wrong entry of quantity etc may entertain the cancellation request sent by the buyer and credit the amount in the personal ledger account of such buyer. Same amount can later be utilized for other products and services offered by SSSST-PD. However such cancellation and reversals will be sole discretion of SSSST-PD. Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any such reasons. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department of Payment gateway Services Providers. We may also require additional verifications or information before accepting certain orders. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged , the said amount will be refunded back by us by instruction to our Payment Gateway Service providers in the same way the amount was credited to us.

Site Content and Usage

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, Content), including but not limited to the design, structure, selection, coordination, expression, look and feel and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to Sri Sathya Sai Sadhana Trust-Publications Division, and is protected by copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws. Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, reproduced,downloaded, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including mirroring) to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without Sri Sathya Sai Sadhana Trust-Publications Divisions express prior written consent. You may use information on SSSST-PD products and services purposely made available by SSSST-PD for downloading from the Site, provided that you (1) do not remove any proprietary notice, language text in all copies of such documents,(2) use such information only for your personal, non-commercial , informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents. You may not use any deep-link, page-scrape, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site. SSSST-PD reserves the right to bar any such activity. You may not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any SSSST-PD server, or to any of the services offered on or through the Site, by hacking, password mining or any other illegitimate means. You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site. You may not reverse look-up, trace or seek to trace any information on any