FREQUENTLY ASKED QUESTIONS

Who is the owner of this website?

This site belongs to the Sri Sathya Sai Sadhana Trust – Publications Division. All
contents of this site are copyrighted to Sri Sathya Sai Sadhana Trust, Publications
Division. For more details view our privacy policy.

What are the different types of media available for printing?
  • Epson Photo Paper Glossy-250gsm
  • Enhanced Epson Matt-240gsm
  • Epson Premium Luster-260gsm
What is the mode of printing and what kind of printers do you use?

We use high end Epson Inkjet printers. These are top quality Epson printers which
deliver vibrant colors and high quality prints.

What is the difference between Gloss and Matt media?

Gloss has a shiny surface and Matt does not. Gloss reflects light and Matt does not. It is based on your personal choice.

Do you provide lamination too?

Yes, we provide for only selected small sizes which can be shipped. Please email photosadmin@saireflections.org for details.

By what courier will you be sending my order?

Currently we have the following carriers,
Within India:  Indian Post, Professional Couriers
Overseas: Airmail, DHL

How will the goods I ordered be dispatched?

All of your products will be packed neatly and safely with a cardboard or plastic
material and dispatched to you by courier or Indian Post.

How will I know when my goods are dispatched?

As and when your goods are dispatched, you will receive an e-mail from us giving the
details of shipping and also the docket number. Using this docket number you can
track your package.

How much time will you take to dispatch my order?

Within one week to ten days from the date of your order confirmaiton, your products
will be shipped. If there is delay due to some unforeseen circumstances, we will
intimate you by an email.

I received the package in a damaged condition/When I opened the package my
photos are damaged. What to do?

We take extra care when we pack and we have special packing material for
dispatching your orders in order to avoid damage to the photos. So there will be very
little scope that your package or photos are damaged. In case this happens, please
send us an email and few images of the damaged photos.

   BACK TO HOMEPAGE